Privacy Policy

beyondtheyard.com ("Beyond the Yard," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, request services, make bookings, communicate with us, or otherwise interact with us online.

By using beyondtheyard.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing information
Booking or scheduling details
Information about the services you request
Messages, inquiries, and support communications
Account login or profile information, if you create an account

Payment Information

If you make a payment through our website, payment processing is handled by a third-party payment processor such as Stripe. We do not store your full payment card number on our own servers. We may receive limited payment-related information such as:

Payment status
Last four digits of a payment method
Transaction identifiers
Billing customer or checkout references

Automatically Collected Information

When you use our website, we may automatically collect certain technical information, such as:

IP address
Browser type and version
Device type
Operating system
Referral URLs
Pages viewed
Dates and times of visits
Basic usage and session information
Cookie or local storage identifiers

Information Stored Locally in Your Browser

We may use cookies, local storage, or similar technologies to remember settings, maintain sessions, improve site functionality, and support security and performance.

2. How We Use Information

We may use your information to:

Provide, operate, and maintain our website and services
Create and manage user accounts
Process bookings, requests, and transactions
Communicate with you about appointments, bookings, updates, and customer support
Send service-related notices
Improve the functionality, security, and user experience of the website
Detect, investigate, and prevent fraud, abuse, and unauthorized access
Comply with legal obligations
Enforce our terms, policies, and other rights

We may also use de-identified or aggregated information for analytics, operational improvement, and business planning.

3. Legal Bases for Processing

If applicable under laws such as the GDPR or UK GDPR, we process personal information on one or more of the following legal bases:

Your consent
Performance of a contract or steps requested before entering a contract
Compliance with legal obligations
Our legitimate interests, such as operating, securing, and improving our services, provided those interests are not overridden by your rights

4. How We Share Information

We do not sell your personal information for money. We may share personal information in the following circumstances:

Service Providers

We may share information with vendors and service providers who perform services on our behalf, such as:

Payment processors
Cloud hosting and infrastructure providers
Email or communication tools
Customer support tools
Security and technical service providers

Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

Legal Compliance and Protection

We may disclose information if we believe doing so is necessary to:

Comply with applicable law, regulation, subpoena, or legal process
Respond to lawful requests from public authorities
Protect our rights, property, systems, or users
Detect or prevent fraud, security issues, or illegal activity

With Your Direction or Consent

We may share information when you ask us to do so or otherwise consent.

5. Payment Processing

Payments made through beyondtheyard.com may be processed by Stripe or another third-party payment processor. Those providers collect, use, and store your information according to their own privacy policies and terms. We encourage you to review the applicable payment processor's privacy policy before completing a transaction.

Stripe's privacy policy is available at https://stripe.com/privacy.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Support booking and account functionality
Improve performance and security
Understand how the site is used

You can typically control cookies through your browser settings. If you disable cookies or similar technologies, some parts of the website may not function properly.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain business and transaction records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, and compliance obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure. As a result, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Request data portability
Withdraw consent where processing is based on consent
Appeal a privacy rights decision, where applicable

To exercise any of these rights, contact us using the information in the Contact Us section below. We may need to verify your identity before responding.

10. U.S. State Privacy Notice

If you live in a U.S. state with applicable privacy laws, you may have additional rights concerning your personal information. Subject to applicable law, these may include the right to know, access, correct, delete, and opt out of certain uses of personal information.

We do not sell personal information for monetary consideration. We also do not knowingly share personal information for cross-context behavioral advertising unless specifically disclosed elsewhere on the website.

To submit a privacy request, contact us at: info@beyondtheyard.com

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.

If your services involve minors, you should add parent/guardian consent language specific to your business workflow.

12. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy, security, or content practices of those third parties. Their use of your information is governed by their own policies.

13. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Those countries may not provide the same level of data protection as your home jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last Updated" date above. Your continued use of the website after changes become effective constitutes acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Beyond the Yard LLC
info@beyondtheyard.com
(210) 268-7658